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Privacy Policy (English)

Last updated: September 17, 2026

Shopreel is a Windows desktop app that turns a seller's product photos into short product videos. The app runs on the user's own computer. Contact: our Facebook Page chat at m.me/shopreel.th.

Facebook data

When a user connects Facebook, Shopreel accesses the list of Pages the user manages and chooses to grant, the Page access tokens for those Pages, and the ID and username of any Instagram professional account linked to those Pages. Shopreel uses this data only to publish the videos and captions the user explicitly chooses to post, to the Page the user selects. It does not read other posts, messages, comments, or follower data.

Page access tokens are stored only in a settings file on the user's computer. During login, our server exchanges the authorization code for tokens and immediately returns them to the app on the user's computer. It does not log, store, or share them. Videos are uploaded directly from the user's computer to Facebook.

Other data

• Orders: email, chosen plan, and payment slip. Slips are verified with SlipOK and are not stored by us. We keep an order record (email, plan, license key, expiry date, amount, transfer reference) on Cloudflare to verify purchases and resend lost keys. Keys are emailed via Brevo.
• License and update checks: the app sends only the license key to our license server; our server code does not log these checks. From version 1.3.0 the app also reads the latest version number from our download storage at startup and every 6 hours, and downloads an update only when the user clicks Update. When the Post page opens, the app asks our login server whether the Facebook connect button is enabled; no user data is sent. On first use the app downloads its rendering browser (Chrome for Testing) from Google's servers.
• Optional services used with the user's own API keys (ElevenLabs, koom.pro, fal.ai): the app sends the data needed for the task the user starts directly to that provider. We do not receive it.
• Problem reports are created on the user's computer with keys and tokens removed, and reach us only when the user sends them (from version 1.3.0 with one click, which returns a report ID). Sent reports are kept in private Cloudflare storage and deleted automatically after 90 days. IP addresses are used only for rate limiting and are not stored with reports.
• Website: cookieless Cloudflare Web Analytics, fonts served by Google Fonts, and standard hosting logs.

All our servers run on Cloudflare, which keeps short-term connection logs (such as IP address and time) for security and troubleshooting.

We do not sell personal data or share it for advertising.

Your rights and data deletion

Users can ask to access, correct, or delete their data through our Page chat. They can also remove Shopreel's access in Facebook Settings → Business Integrations and delete the app's data on their computer. Full steps: shopreel.pages.dev/data-deletion.